Communication Interpersonal Skills in Nursing - 2610 Words

Introduction In this assignment, I am going to review four cases, which will require a number of different communication skills focusing primarily on; developing a therapeutic relationship, communicating assertively, communicating effectively with an individual with a disability/impairment and communicating with individuals from another culture. I will discuss building a therapeutic relationship and effective communication with each patient. Part 1: Developing a Therapeutic Relationship A therapeutic relationship is a professional, inter-personal alliance in which the nurse and client join together for a defined period to achieve health-related treatment goals (Chauhan Long, 2000), which may only last for a short period of time but†¦show more content†¦Non-verbal communication is used to give us cues about what is being communicated (Underman and Boggs, 2011) and involves listening, eye contact, body language, facial expressions and movements. Posture can be open or closed reflecting a person’s emotions and attitudes (skillsyouneed, 2014). Listening can create trust, act as an advocate and build a therapeutic rapport with the patient. Barriers to listening are a noisy environment, tone of voice, timing and tiredness. Kinesics (body language) is an important non-verbal skill that involves the conscious or unconscious body positioning or actions of the communicator (Underman and Boggs, 2011). Following the SOLER guideline is useful. S- Sit squarel y to the person (face them). O- Maintain an open position, L- Lean slightly forward, E- Maintain comfortable eye contact and R- Relax and take your time (Egan, 2002). There are a number of bridges and barriers to developing a therapeutic relationship with a patient and nursing communication is crucial to efficient provision of quality care for clients (Finke, 2008) I will ensure that Regina is psychologically prepared or her operation and discuss post-operative treatment such as a physiotherapy, agreeing on a treatment plan for the rehabilitation of her knee (Arnold and Underman BoggsShow MoreRelatedNursing Theorist, Hildegard Peplau Knew That In Order To1533 Words   |  7 PagesNursing theorist, Hildegard Peplau knew that in order to care for patients, the nurse must establish a strong relationship with the patient. This is an essential element in being able to provide adequate planning, diagnosing, and the successful treatment of patients. Personally, my desire to learn more about Peplau’s theory is because it is a very significant quality to have as a nurse. 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